Shipping & Return Policy

Shipping

Crystal Addict Closet ships all orders on Friday's and Saturdays. 

All orders are shipped via USPS first class or priority mail.  During COVID-19 there may be unexpected delays that are beyond our control. 

International Shipping is available. Rates depend on the total weight and where it is being shipped. Again, during COVID-19 there may be unexpected delays that are beyond our control. 

FREE SHIPPING is for domestic customers totaling items over $50.00.  

*Build-A-Box Shipping Option: This shipping option is for INSTAGRAM USERS ONLY.  This is a earth friendly option that helps us help our customers save money. We will hold your items for exactly one month.  During that time you may purchase other items.  If you reach a total order over $35 we will ship your items fr free.  If not, you will receive an invoice for shipping.  Payment for shipping is due upon receiving the invoice.  When checking out for order under $35, you must write your IG username in the notes section, or the order will be canceled.  Unfortunately, we do not have the ability to sort through unknown IG users. 

Returns and Exchanges

Crystal Addict Closet is not responsible for any lost, stolen or damaged merchandise. For this reason, returns and exchanges are generally not accepted. In the event you ave received damaged merchandise, or you have any other issues with your order please contact us directly.  We always want you to love what you've purchased so we will do our best to work it out with you. Refunds, exchanges or credits are issued at the discretion of Crystal Addict Closet.  All sale merchandise is considered final sale. 

Crystal Addict Closet is not responsible for: Delays or any additional fees associated with USPS or customs.

We reserve the right to refuse service to anyone at any time.